Metanoia Skin Care Studio Policies
GROUPON & LIVING SOCIAL are WELCOME, however please note there is a one per client limitation.
Appointment are not always necessary. Please call for available appointments.
This is a private skin care studio with one Esthetician on staff. We are not able to do two appointments at the same appointment time.
Your appointments are very important to Metanoia Skin Care Studio, it is reserved especially for you, I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 24 hrs notice for cancellations and reschedules.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!!!!!
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on the cancellation list miss the opportunity to receive services. Appointments are confirmed 24 hrs in advance because I know how easy it is to forget an appointment you booked weeks ago. Since the services are reserved for you personally, a cancellation fee will apply.
LESS THAN 24 HR NOTICE WILL RESULT IN A $20.00 Charge.
"NO SHOW" will not be re-booked or will be charged 100% of the full service price (prior to the Promotion Value).
Services are strictly non-refundable, but will be considered to be redone to your satisfaction at our discretion.
We accept all major credit cards, cash, checks and gift certificates.